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POSITION TITLE:  Administrative Assistant (Mediation and Restorative Justice Services)   (Hourly)
REQUISITION #:  req1742
DEPARTMENT:  Community Dev & Neighborhood Srvs
BENEFIT CATEGORY: Variable Hourly View Classifications & Benefits
EMPLOYMENT TYPE:  Part-Time Hourly
HOURLY RATE:   $18.00 - 20.00 per hour (based on relevant experience)
SELECTION PROCESS:  Application deadline is 3:00 p.m. MT on 1/23/2019.
You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Post-offer background check and drug test required.

SUMMARY: Administrative Assistant for Mediation and Restorative Justice Services, City of Fort Collins Community Development and Neighborhood Services. Position is 25 hours/week, hourly with no benefits.

“Finalists may be required to do testing on office skills.”



This position provides administrative and program support for Mediation and Restorative Justice staff and volunteers.



Administrative support

  • Performs administrative and clerical duties in support of the Mediation and Restorative Justice (RJ) programs

  • Works effectively in a variably stressful work environment

  • Manages and updates volunteer records using City’s Engage volunteer management system

  • Prepares and distributes monthly volunteer newsletters

  • Posts events and marketing information on various social media sites

  • Schedules volunteer meetings and trainings; assists with planning and preparation

  • Attends volunteer meetings and takes/distributes minutes

  • Performs data entry into the Mediation and RJ databases, a state database and volunteer management database

  • Prepares packets for RJ court arraignment intakes

  • Makes copies and sends out mailings for Mediation and RJ programs, refers to other agencies as appropriate

  • For referred Municipal Court defendants:  sends out payment notices, responds to reduced fee requests, and collects funds


Program Support

  • Maintains confidentiality of all customer, volunteer, and case information

  • Assists volunteer Mediation and RJ mediators and facilitators with scheduling and support

  • Assists with preparation for monthly RESTORE sessions

  • Attends monthly RESTORE sessions when needed (Saturdays)

  • Assists with post-RESTORE administrative work

  • Performs RJ case management duties, including follow up and verification phone calls and paperwork

  • Assists with intake meetings for RJ program participants as needed

  • Assists with preparation for quarterly Neighborhood Code and Conflict sessions

  • Recruits and assists in training new volunteers


General Office Duties

  • Answers phones and takes messages

  • Organizes and maintains file storage area

  • Handles program form updates, changes, and printing

  • Prepares program income ledgers and deposits

  • Acts as building receptionist as assigned

  • Purchases office supplies

  • Performs related duties as assigned


  • Excellent oral and written communication skills for interactions with staff, volunteers and program participants

  • Ability to establish and maintain effective working relationships with citizens, customers, other agencies, city departments and staff.

  • Ability to manage time, organize, and prioritize work effectively

  • Good keyboarding skills for data entry

  • Effective oral and written communication skills for interactions with staff and program participants

  • Good grammar, proofreading, and editing skills

  • Good working knowledge of social media tools

  • Knowledge of basic math and accounting as well as basic budget and financial management

  • Ability to perform assigned tasks with minimal supervision once sufficiently trained

  • Ability to effectively manage one’s own exposure to stressful situations and highly confidential information

  • Ability to establish and maintain effective working relationships with customers, volunteers, other agencies, city departments, and staff.



EDUCATION and EXPERIENCE: High school diploma or general education degree (GED) required.  College-level or technical course work in business, finance, marketing, communications, public relations, or office management preferred.

In addition, a minimum of three to five years related work experience required.

An equivalent combination of education and experience may be considered as meeting the minimum requirements.

Knowledge of mediation and restorative justice processes or criminal justice system preferred.


STARTING PAY RANGE: $18- 20 per hour. Position is hourly pay with no benefits.

BACKGROUND CHECK: Annual criminal background check required for employee in a position of trust.


LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, customers, and the general public. Bilingual English/Spanish  preferred.


REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


CERTIFICATES, LICENSES, REGISTRATIONS: Driver’s License required. Familiarity, training, or experience in restorative justice preferred.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee would encounter while performing the essential functions of this job. Normal small office environment.

Some work in the evenings or weekends (with notice) will be required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities.  Please call (970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use: Because the possession and use of marijuana,

whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical

use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body.  The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy. The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to gender (regardless of gender identity or gender expression), race, color, religion, creed, national origin, ancestry, age 40 years or older, marital status, disability, sexual orientation, genetic information, pregnancy or other characteristics protected by law. For the purpose of this City policy “sexual orientation” means a person’s actual or perceived orientation toward heterosexuality, homosexuality, bisexuality.


Note: Some information in your application may be public information under the Colorado Open Records Act.